Privacy Policy

General

Freedom From Addiction recognizes that the protection of privacy is a major concern to many of our customers and wants you to know how we acquire personal information through the Freedom From Addiction website, FFA’s and FFA’s social media (collectively this “website”) and how we use, share and protect that information. By using our services and viewing this website, you are consenting to the information collection, use and disclosure practices described in this Privacy Policy. As used in this Privacy Policy, “Freedom From Addiction”, “us”, or “we” refers to Freedom From Addiction Services, Inc., and its subsidiaries and affiliates.

Types of Information Gathered

We may gather personal information (i) that you give to us voluntarily while using a feature of this website, for example, during a registration process as described in more detail in the section titled “Registration” below; (ii) when you visit our website as described in the section titled “Cookies” below, or when you participate in interactive features of our website, mobile applications or social media pages; (iv) when you sign up for our e-mails, mobile messages, or social media notifications as described in the section titled “Social Media Notification” below; (vii) when you respond to one of our surveys, or participate in a focus group as described in more detail under the section titled “Surveys and Polls” below; or (viii) when you provide us with comments, suggestions, or other input. During such activities, we may collect personal information about you that is not publicly available and can identify you, such as your name, email and phone number.

Registration

In order for you to receive certain benefits of our website you may first be asked to supply certain information

We distribute an electronic newsletters and may launch similar products in the future. When you subscribe to our electronic newsletter, you will be asked for certain information you may be asked for your name, email address, and mobile telephone number or other information specified in the enrollment process. You may be asked to tell us a little about your interests.

Use of Information

We may use information gathered through the website, mobile applications and social media to: (i) deliver newsletters, emails and mobile messages including, inspirational messages or surveys for example, by mobile communications; (iii) send communications and other information regarding services; (iv) improve the effectiveness of our website, mobile experience and marketing efforts; (v) conduct research and analysis, including focus groups and surveys; (vi) administer sweepstakes and contests.

Surveys and Polls

From time to time, users of the website may be asked to participate in voluntary surveys and polls. As a part of this process you may be asked to supply personal information or answer questions such as lifestyle preferences and or your opinions/ thoughts. These surveys will be strictly voluntary and you can choose to disclose this information or not.

Cookies

We use cookies, web beacons, and other technologies to receive and store certain types of information whenever you interact with our website through your computer or mobile device. This information, which includes the pages you visit on our site, which web address you came from, the type of browser/device/hardware you are using, search terms and IP-based geographic location, helps us customize your website experience and make our marketing messages more relevant. We will only use this type data in an aggregate form which does not identify you personally.

Sharing of Information

Your privacy is very important to us. We will not sell or otherwise share personally identifying information with other people or companies except for those purposes described above.

In addition, we may share aggregate data collected through the website that does not personally identify any party with our research partner, and may from time to time share this type data with other business partners.

Information from Public Forums

Any information you submit in a blog, chat room, social network or other public forum can be read, collected, or used by us and others, including, for example, to personalize your experience on our website. You are responsible for the information you disclose in these forums and such information is not protected under this privacy policy.

Updating Personal Information

We understand that you may want to change or access your personal information. You may do so by sending an email to privacyandterms@freedomfromaddiction.com requesting to opt-out. In addition, you have the ability to unsubscribe to our newsletter and promotional emails via the opt-out link in the email and opt out replies from our text messages.

 

Changes to Privacy Policy

This document was last updated December, 2015. We may update this privacy policy at any time. If so, we will post the updated privacy policy on this website. We encourage you to review this privacy policy from time to time for any changes.

Links

This website contains several links to other websites such as social media that we do not control. We have attempted to choose our linked partners with great care. However, we are not responsible for the privacy practices of any linked site. You should read the privacy policy of each linked website to understand how it collects, stores and protects your personal information. This privacy policy applies solely to information collected through our website. In addition, when you browse, other websites may place their own cookies on your computer and we do not control cookies placed on your computer by third parties whose links appear on our website.

Security

We attempt to take all reasonable steps to have physical, electronic and procedural safeguards in place to protect personal information gathered through this website. This includes compliance with related federal regulations and may include use of industry-standard Secure Socket Layer (SSL) encryption to prevent any loss, misuse, unauthorized access, disclosure, or modification of personal information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our web sites, and you do so at your own risk.

Questions and Comments

If you have any questions regarding our privacy policy or our compliance, you may send us an email to privacyandterms@freedomfromaddiction.com.