All information collected will be shared with third parties.
Agreement to Policy l
Types of information gathered
We may gather personal information (i) that you give to us voluntarily while using a feature of this website, for example, during a registration process as described in more detail in the section titled “Registration” below; (ii) when you visit our website as described in the section titled “Cookies” below, or when you participate in interactive features of our website, mobile applications or social media pages; (iv) when you sign up for our e-mails, mobile messages, or social media notifications as described in the section titled “Social Media Notification” below; (vii) when you respond to one of our surveys, or participate in a focus group as described in more detail under the section titled “Surveys and Polls” below; or (viii) when you provide us with comments, suggestions, or other input. During such activities, we may collect personal information about you that is not publicly available and can identify you, such as your name, email and phone number.
In order for you to receive certain benefits of our website you may first be asked to supply certain information.
We may distribute an electronic newsletters and may launch similar products in the future. When you subscribe to our electronic newsletter, you will be asked for certain information you may be asked for your name, email address, and mobile telephone number or other information specified in the enrollment process. You may be asked to tell us a little about your interests.
Use of Information We may use information gathered through the website, mobile applications and social media to: (i) deliver newsletters, emails and mobile messages including, inspirational messages or surveys for example, by mobile communications; (iii) send communications and other information regarding services; (iv) improve the effectiveness of our website, mobile experience and marketing efforts; (v) conduct research and analysis, including focus groups and surveys; (vi) administer sweepstakes and contests.
Surveys & polls
From time to time, users of the website may be asked to participate in voluntary surveys and polls. As a part of this process you may be asked to supply personal information or answer questions such as lifestyle preferences and or your opinions/ thoughts. These surveys will be strictly voluntary and you can choose to disclose this information or not.
The information we collect & it's uses
This Notice applies to all information collected or submitted on the website. On some pages, you make requests and request additional information by providing your personal contact information. The types of personal information collected at these pages may be: Name, Email address, Phone number, and any other information that you may choose to voluntarily submit.
We may use the information we collect about you in order to, but not limited to:
Share your information with third parties who may call or e-mail you with promotional information. (By “promotional materials,” we mean communications that directly promote the use of Web sites, or the purchase of products or services.). However, you may “opt-out” of certain uses of your personal information.
Provide opportunities for our affiliates and other companies to inform you about the products or services they offer that may interest you.
Share aggregated statistical data with our business partners or for public relations (For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form.)
Sharing of information
Your privacy is very important to us. We will not sell or otherwise share personally identifying information with other people or companies except for those purposes described above.
In addition, we may share aggregate data collected through the website that does not personally identify any party with our research partner, and may from time to time share this type data with other business partners.
We may disclose a consumer’s personally identifiable information in order to effect or carry out any transaction that you have requested of us, specifically, sharing your information with third parties who you wish to call you with information pertaining to rehab services. WE RESERVE THE RIGHT TO SELL, RENT OR TRANSFER YOUR PERSONAL INFORMATION TO THIRD PARTIES FOR ANY PURPOSE IN OUR SOLE DISCRETION. We may use your personal information to provide promotional offers to individuals by means of email advertising as well as SMS and/or telephone marketing.
If you do not wish to have your personal information collected by any third party that is not our agent/service provider, please don’t fill out and submit your information. If you have already submitted your personal information, contact our customer service department to actively opt-out of having your personal information shared at 305-531-0777 or send us an email at Privacy & Terms.
LIVE CHAT FEATURE DISCLOSURE: Please note that when you communicate through the Chat portal, you will be speaking with a third party treatment center, not a Freedom From Addiction representative. Freedom From Addiction is not responsible for communications through the Live Chat or the privacy of such communications. If you do not want to share personal information over the Live Chat you are not required to do so. If you have an emergency, call 911.
INFORMATION FROM PUBLIC FORUMS
UPDATING PERSONAL INFORMATION
We understand that you may want to change or access your personal information. You may do so by sending an email to Privacy and Terms requesting to opt-out. In addition, you have the ability to unsubscribe to our newsletter and promotional emails via the opt-out link in the email and opt out replies from our text messages.
OUR COMMITMENT TO CHILDREN'S PRIVACY
The Site is not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide Personal Information through the Site. We do not knowingly collect information from children under 13 without parental consent. Visit the Federal Trade Commission website for more information about the Children’s Online Privacy Protection Act (COPPA). If you believe that we have received information from a child or other person who is not of a majority age in their relevant jurisdiction, please contact us at our email or physical mailing address listed in the “Contact Us” section below and we will take all reasonable efforts to remove the information.
In the event our company goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You may, in our sole discretion, be notified via e-mail and/or a prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.
California Do Not Track Disclosures
Q: How do we respond to Web browser “do not track” signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personally identifiable information about an individual consumer’s online activities over time and across third-party websites or online services?
A: We currently do not respond to DNT signals in browsers because we do not track individual users across the web.
Q: May other parties collect personally identifiable information about an individual consumer’s online activities over time and across different websites when they visit this site?
NOTICE TO CALIFORNIA RESIDENTS
In response to a California law, we will automatically treat individuals with California addresses or telephone numbers (when disclosed to us) as if you requested us to not share your information with nonaffiliated third parties except as permitted by the applicable California law. We will also limit the sharing of information about you with our affiliates to comply with California privacy laws that apply to us.
NOTICE TO VERMONT RESIDENTS
In response to Vermont regulations, we automatically treat accounts with Vermont billing addresses as if you requested that we not share your information with nonaffiliated third parties, and that we limit the information we share with our affiliates. If we disclose information about you to nonaffiliated third parties with whom we have joint marketing agreements, we will only disclose your name, address, other contact information, and information about our transaction and experiences with you.
NOTICE TO NEVADA RESIDENTS
We are providing you this notice pursuant to state law. You may be placed on our internal Do Not Call List by requesting that we cease calling you by contacting us directly and making such request in writing Privacy & Terms. Nevada law requires that we also provide you with the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; Phone number: 702-486-3132; e-mail: firstname.lastname@example.org.
NOTICE TO USERS OUTSIDE OF THE UNITED STATES
We attempt to take all reasonable steps to have physical, electronic and procedural safeguards in place to protect personal information gathered through this website. This includes compliance with related federal regulations and may include use of industry-standard Secure Socket Layer (SSL) encryption to prevent any loss, misuse, unauthorized access, disclosure, or modification of personal information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our web sites, and you do so at your own risk.
HOW TO CONTACT US